Don't forget you get a 30 day 100% money-back guarantee when you complete your purchase online.
Shipping of new sails worldwide is $99.
All freight rates of used sails are calculated on a per-piece basis. We always supply the best rates possible.
Australia: general shipping time is 3-5 working days.
Outside Australia: shipping time varies and will be provided in the quote.
Yes, we ship around the globe!
Within Australia: the general shipping time is 3-5 working days.
Outside Australia: shipping time varies and can be quoted.
If you require urgent overnight delivery within Australia, please CONTACT US and we will discuss options.
An email will be sent via Shippit with details on the courier company and ETA.
New Hardware and Clothing
We will offer a refund, exchange or repair where goods are faulty, unsuitable, have been wrongly described or are different from the picture shown to you. The following conditions apply
New and Used Sail Policy/Returns
Firstly, please CONTACT US to notify us that you will be returning or exchange an item noting the issue. In order to process your return, we will need to forward you a Return Authorisation Number - RAN (this number is to be noted on the return packaging). We will also provide you with the correct address in which to ship your return.
Your refund/exchange will be processed within 7-10 working days from receipt of returned goods.