100% MONEY BACK GUARANTEE
Don't forget you get a 30 day 100% money-back guarantee when you complete your purchase online. This includes brand new sails built to order.
WORLDWIDE SHIPPING
Shipping of new build sails within Australia $49.
Worldwide (outside of Australia) $99.
All freight rates of used sails are calculated on a per-piece basis. We supply the best rates possible.
FAST DELIVERY
Australia: general shipping time is 3-5 working days for items in stock.
Outside Australia: shipping time varies and will be provided in the quote.
Shipping and Delivery
Deliveries within Australia
- New-build sails have a flat rate shipping cost of $49.
- Used sails require a freight quote.
- New hardware purchased online has a flat-rate shipping cost of $15 (oversized items longer than 1.1m / over 20kg require a freight quote).
- Used hardware and boating equipment require a freight quote.
International Shipping
Yes, we ship around the globe!
- New build sails have a flat rate shipping cost of $99.
- Used sails require a freight quote.
- New and used hardware and boating equipment require a freight quote (items over 1.1m cannot be dispatched outside of Australia).
How long will it take for my shipment to arrive?
Within Australia: the general shipping time is 3–5 working days for items in stock. New sail builds are subject to a 21-business-day build + freight time.
Outside Australia: shipping times vary and will be quoted.
If you require urgent overnight delivery within Australia, please CONTACT US and we will discuss options.
How can I track my order?
You will automatically receive an email with tracking details from the courier company once the shipment has been dispatched.
How are my deliveries made?
At Sail Exchange we transport more than 2 tonnes of sails every month via road (domestically) and air (internationally) .
How do I know my freight cost will be good value?
We utilise a freight aggregator application that produces the most economical freight solution offered by more than 20 freight companies based on the weight and dimensions to the address supplied.
This provides you, the customer, with peace of mind that you have received the best-value freight no matter where you are in the world.